top of page

Refund and Cancellation Policy

1. Non-Refundable Services

1.1. All services provided by UK STEP 1 are custom-made and non-refundable. Once a service has been agreed upon and payment has been processed, it cannot be refunded.

2. Changes to Services

2.1. If you wish to make changes to the scope of services after payment has been made, we will assess the changes and provide you with an updated quote.
2.2. Additional charges may apply if the requested changes are significant.

3. Exceptional Circumstances

3.1. In exceptional cases, such as force majeure or extreme unforeseen circumstances, we may assess refund requests on a case-by-case basis. However, this does not guarantee a refund.

bottom of page