Privacy Policy

Last Updated: 19 November 2024

This Privacy Policy applies to the websites and mobile applications (collectively, the "Sites") operated by UK STEP 1 Ltd., a company headquartered in London, UK, along with other entities within the UK STEP 1 group ("UK STEP 1," "we," "us"). These entities act as data controllers for the personal data you share with UK STEP 1 under this Policy.

The Sites include www.ukstep1.com and other websites or mobile applications developed and managed by UK STEP 1 that link to this Policy.

We understand that your privacy is important and take user privacy very seriously. Our commitment is to protect your personal data—any information that can identify you—in accordance with this Privacy Policy.

UK STEP 1 reserves the right, at its sole discretion, to modify or update this Privacy Policy from time to time. We encourage you to review the latest version of the Policy each time you visit our Sites.

1. Information We Collect

We may collect the following types of personal information:

Contact Information – Name, email, phone number, and address.
Booking & Service Details – Information related to your cleaning service requests.
Payment Information – If applicable, billing details for processing transactions.
Website Usage Data – Information such as IP address, browser type, and cookies to improve our website.

2. How We Use Your Information

We use your personal data to:

Provide and manage our cleaning services.
Process payments and send invoices.
Respond to inquiries and customer support requests.
Improve our website and services.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Service providers (e.g., payment processors, booking software) to facilitate transactions.
Legal authorities if required by law.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

Access, update, or request deletion of your personal data.
Object to data processing in certain circumstances.
Withdraw consent for marketing communications.

To exercise these rights, contact us at admin@ukstep1.com.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can control cookie settings in your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: admin@ukstep1.com